Active Incident
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Active Incidents

1

Days Since Last Incident

0

Upcoming Maintenances

Kaseya VSAOperational

Incident Status

Operational

Components

Kaseya VSA

Locations

Atlanta Data Center



December 13, 2018 8:05AM EST
[Monitoring] System has been restored and tested, we will continue to work with our partners for a solve to this reoccurring issue.

December 13, 2018 7:42AM EST
[Identified] We lost the database server again this morning with the same issue as yesterday AM. We will be making adjustments that Microsoft recommended last night and reporting the additional failure to Kaseya for further review. We will have the system restored shortly.

December 12, 2018 8:37AM EST
[Monitoring] The application has been restored and will be working with our partners to locate a cause.

December 12, 2018 8:04AM EST
[Investigating] We are aware of the VSA application not loading, we are looking into the issue and will report more soon.

ConnectWise (StreamlineIT)

Operational

Support Chat

Operational

UTG Phone System

Operational

LogicMonitor

Operational

Kaseya VSA

Operational

Sophos

Operational

Forms Server

Operational

IT Glue

Operational

Security Operations

Operational

External Services

MS Office365

Mailgun

Okta

Salesforce

Status.io

WebEx